Privacy Policy

Last Updated: January 1, 2024

At Proactive Consulting & Business Coaching, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for our services or consultation
  • Fill out contact forms or request information
  • Subscribe to our newsletter
  • Participate in our coaching programs
  • Communicate with us via email, phone, or other channels

This information may include: name, email address, phone number, company name, job title, business information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our coaching and consulting services
  • Processing your requests and responding to your inquiries
  • Communicating with you about our services, including updates and promotional materials
  • Improving our website, services, and user experience
  • Analyzing website usage and trends
  • Detecting, preventing, and addressing technical issues or fraudulent activity
  • Complying with legal obligations
  • Conducting research and analysis to improve our services
  • Sending you newsletters and marketing communications (with your consent)
  • Personalizing your experience on our website

3. Legal Basis for Processing (For Indian Users)

We process your personal information based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your personal information for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When we need to comply with legal or regulatory requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, or website analytics
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or in response to valid requests by public authorities
  • Protection of Rights: To protect and defend our rights, property, or safety, or that of our clients or others
  • With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the retention period, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Legal and regulatory requirements
  • The potential risk of harm from unauthorized use or disclosure

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information
  • Objection: You can object to the processing of your personal information
  • Restriction: You can request that we restrict the processing of your information
  • Portability: You can request a copy of your information in a structured, machine-readable format
  • Withdraw Consent: You can withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.